Shipping policy

Order Processing and Production Time

  • All products are made-to-order and typically require **2–7 business days** for production before shipping.
  • Processing times may vary with product type and seasonal demand.

Shipping Methods & Estimated Delivery

Shipping Method Region Estimated Delivery (after production)
Standard Shipping Domestic (US) 2–5 business days
Standard Shipping  International 10–30 business days
Priority/Express Select Regions 2–3 business days (domestic); 3–5 (intl)

*Note: Faster shipping options are only available for certain products and destinations, and must be chosen during checkout.*

Shipping Costs

- Calculated at checkout based on item, destination, and chosen speed.
- Orders with items from multiple locations may have combined shipping costs.

Shipping Destinations & Restrictions

- We ship worldwide except North Korea, Russia, Belarus, and Ukraine.
- Certain regions may encounter temporary shipping suspensions or delays.

Customs, Duties, and Taxes

- International orders may incur taxes, duties, or fees at the destination country.
- All such charges are the buyer’s responsibility.

Order Tracking

- Tracking details are emailed once your order ships (when available).
- Some destinations may have limited or no tracking.

Lost, Damaged, or Returned Shipments

- If your package is lost or returned, contact us within 7 days of notification. We’ll investigate and arrange a replacement or refund when eligible.
- Please double-check all shipping information to prevent delays.

3. Shipping-Related FAQ Section for Shopify

When will my order be shipped?

Your order is made-to-order and usually ships within 2–7 business days after purchase.

How long will delivery take?

Delivery depends on your location and chosen shipping method. Standard shipping within the US usually takes 2–5 business days after production. International delivery may take 10–30 business days.

How do I track my order?

You’ll receive an email with a tracking link when your order is shipped. For some destinations, tracking may be limited.

Can I change my shipping address?

If you made a mistake, contact us as soon as possible. We’ll do our best, but can't guarantee changes after your order enters production.

What should I do if my package is lost, delayed, or returned?

Contact us within 7 days of notification. We will investigate and work toward a solution.

Will I need to pay international taxes/duties?

International customers are responsible for any taxes, customs duties, or fees charged by their country.

Do you ship everywhere?

We deliver to most countries, but do not currently ship to North Korea, Russia, Belarus, or Ukraine. Some regions may be temporarily restricted due to logistical issues.

Still Have Questions?

Please contact our customer service for any additional inquiries.